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Contact Us

We are experiencing heavy call volumes. We apologize for any delays in our response. Thank you for your patience.

We are here to help! Be sure to check out our general Frequently Asked Questions, or FAQs about Contact Lens Orders and Eyeglass Orders. If you still have questions or concerns, please contact us.


Store Experiences

To speak to someone regarding your in-store experience, please call 800-637-3597.

Monday - Friday: 9:00 a.m. - 6:00 p.m.

Orders Placed in Store

For questions regarding an in-store order or your upcoming visit, please call the store to speak with one of our associates. Find your store location.

Orders Placed Online

If you have questions about your online order, please call Customer Care at 877-566-6766.

International Calls: 470-448-2083.

Fax: 877-564-1399 or 678-442-8988

Online Customer Care Hours (EST):

Monday - Friday: 9:00 a.m. - 8:00 p.m.
Saturday: 9:00 a.m. to 5:30 p.m.
Sunday: Closed

If you'd like to view your past orders, View Your Order History.


Submit a question to us via our Customer Care Email Form and we will respond within 24 hours.

Mailing Address

Vista Optical Orders
Attn: Customer Care Dept.
2000 Newpoint Parkway, Suite E
Lawrenceville, GA 30043